Data Retention: Other than as set forth in
Section 3: How We Process, Share and Retain Your Photos, Videos and Image Data of the ecomlook App Privacy Policy, we
generally retain your personal data (also referred to in the ecomlook App Privacy Policy as Personal Data) until you delete your ecomlook account. If you delete your ecomlook account, we will generally delete your account within 4 hours.
To make a request to delete your ecomlook account, please contact us at
ecomlook@ecomlook.com.
Notwithstanding the foregoing, please note that we may retain your personal data, photos, videos, Image Data and Virtual Try-ons for longer periods of time than set forth above, such as in connection with your privacy-related requests and communications with us, if any, as necessary to comply with our legal obligations, to resolve disputes, or to enforce our agreements. Even if we delete some or all of your personal data, we may continue to retain and use anonymized data previously collected that can no longer be used for personal identification.
Targeted AdvertisingWe may share the following categories personal data with third-party ad-tech providers and others throughout the online advertising ecosystem for purposes of targeted advertising:
- Identifiers
- Commercial Information
- Internet or other electronic network activity information
- Geolocation data
- Inferences drawn from personal data such as preferences, characteristics and behaviors
Your Privacy RightsAs a resident of Colorado, Connecticut, or Virginia, you may have certain rights in relation to your personal data.
Right to Confirm or Access Personal DataYou may have the
right to confirm whether we process your personal data and to
access such personal data.
Right to Delete Personal DataYou may have the right to request that we delete your personal data
that we have collected or received about you. Subject to certain exceptions, we must delete your personal data.
Right to Correct Inaccurate Personal DataYou may have the right to request that we correct inaccurate personal data about you, taking into account the nature of the personal data and the purposes of the processing of the personal data.
Right to Opt-Out of Sales of Personal DataYou may have the right to opt-out of the sale of your personal data. We do not sell your personal data for purposes of the Relevant State Privacy Laws.
Right to Opt-Out of Targeted AdvertisingYou may have the right to opt-out of us processing your personal data for purposes of targeted advertising.
Right to Opt-Out of ProfilingYou may have the right to opt-out of the processing of your personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Obtain a Copy of Your Personal DataYou may have the right to obtain a copy of your personal data that you previously provided to us.
Right to Non-DiscriminationYou have the right not to be discriminated against by us for choosing to exercise your privacy rights.
How to Exercise Your Privacy RightsIf you wish to exercise your right to confirm, access specific pieces of personal data we have about you, delete or correct inaccuracies in your personal data, or opt-out of profiling (where relevant), or to obtain a copy of your personal data, please submit a request to us by contacting us at
ecomlook@ecomlook.com.
To make a request to opt-out of the processing of your personal data for purposes of targeted advertising, use this
form.
Information for Authorized AgentsYou may be permitted to authorize a person (“
Authorized Agent”) to exercise your privacy rights on your behalf. To submit a request to ecomlook AI Labs on behalf of another person as an Authorized Agent, please submit a request to us by contacting us at
ecomlook@ecomlook.com.
Authenticating Your RequestsWe only comply with requests when we can authenticate that you are a resident of Colorado, Connecticut or Virginia exercising your rights regarding your personal data.
We may need additional information to authenticate your request. We may need additional information about you that we do not already have to be able to authenticate your request. If you provide us with new personal data that we do not already have about you, we will use it solely for the purpose of authenticating your request. We will let you know via email if we need more information from you to authenticate your request. Please reply to our requests promptly.
We will communicate with you about your requests via email. We will use the email address you provided when submitting your request.
If we cannot authenticate your identity, we will let you know.Responding To Your RequestsWe aim to promptly authenticate and respond to your requests within 45 days of receipt but may require a total of up to 90 days to respond to your requests. If we require additional time beyond the initial 45 days after we receive your request, we will let you know within the first 45 days.
We do not ordinarily charge a fee for our response to your requests. However, we may do so to the extent your request(s) are excessive, repetitive, or manifestly unfounded. If we determine that charging a fee is warranted, we will let you know and will provide you with an estimate of the associated costs of responding to your request(s).
If we determine that we cannot or will not take the action that you requested, we will let you know. We will inform you of our reasons for not taking action and any rights you may have to appeal the decision. You can submit a request to appeal a prior decision by contacting us at
ecomlook@ecomlook.com.
We will respond to your requests via email. We will contact you at the email address you provided when submitting your request(s).
LimitationsThe Relevant State Privacy Laws
do not apply in full to all personal data we collected from you. Therefore, even if you are a resident of Colorado, Connecticut or Virginia and submit an authenticated request, we may not be required to comply with your request.
Information provided in response to a consumer request shall be provided free of charge, up to twice annually per consumer. If requests are manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee to cover the administrative costs of complying with the request or decline to act on the request.
Changes to the U.S. State Privacy SupplementFrom time to time, ecomlook may update or revise this U.S. State Privacy Supplement. If there are changes to the terms of this U.S. State Privacy Supplement, documents containing the revised policy on the relevant App(s) will be updated.
How to Contact UsIf you have any questions or concerns about this U.S. State Privacy Supplement, please contact us at
ecomlook@ecomlook.com.