Data Retention: Other than as set forth in
Section 3: How We Process, Share and Retain Your Photos, Videos and Image Data of the ecomlook App Privacy Policy, we
generally retain your personal information (also referred to in the ecomlook App Privacy Policy as Personal Data) until you delete your ecomlook account. If you delete your ecomlook account, we will generally delete your account within 4 hours.
To make a request to delete your ecomlook account, please contact us at
ecomlook@ecomlook.com.
Notwithstanding the foregoing, please note that we may retain your personal information, photos, videos, Image Data and Virtual Try-ons for longer periods of time than set forth above, such as in connection with your privacy-related requests and communications with us, if any, as necessary to comply with our legal obligations, to resolve disputes, or to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use anonymized data previously collected that can no longer be used for personal identification.
How We Disclose Personal InformationIn the past twelve months, we have disclosed each of the categories of personal information listed above for business purposes, as set out above.
Sales of Personal InformationWe do not sell your personal information.
Sharing Personal Information for Cross-Context Behavioral AdvertisingWe may share the following categories personal information with third-party ad-tech providers and others throughout the online advertising ecosystem for purposes of cross-context behavioral advertising:
- Identifiers
- Categories of personal information described in Cal. Civ. Code Section 1798.80(e)
- Commercial Information
- Internet or other electronic network activity information
- Geolocation data
- Inferences drawn from personal information such as preferences, characteristics and behaviors
Minors Under the Age of 16We do not have actual knowledge that we sell or share the personal information of minors under the age of 16.
Your Rights as a California ResidentAs a California resident, you may have certain rights in relation to your personal information.
Right to KnowYou may have the
right to know how we have collected, used and disclosed your personal information. Specifically, you may have the right to know:
- The categories of personal information we have collected about you.
- The categories of sources from which we have collected your personal information.
- The business or commercial purpose for which we collect, sell or share your personal information.
- The categories of third parties to whom we have disclosed your personal information.
- The categories of personal information that we have sold or shared about you and the categories of third parties to whom it was sold or shared.
- The categories of personal information we have disclosed about you for a business purpose and the categories of persons to whom we have disclosed it.
In addition, you may have the right to know the specific pieces of personal information we have collected about you. Subject to certain limitations, you may request that we provide this information dating back to January 1, 2022.
Right to Make a Deletion RequestYou may have the right to request that we delete your personal information
that we have collected or received. Subject to certain exceptions, we must delete your personal information and direct our service providers and contractors to delete your personal information.
Right to Correct Inaccurate Personal InformationYou may have the right to request that we correct inaccurate personal information about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
Right to Opt-Out of Sales of Personal InformationYou may have the right to opt-out of the sale of your personal information.
Right to Opt-Out of Sharing of Personal InformationYou may have the right to opt-out of us sharing your personal information for cross-context behavioral advertising purposes.
Right to Limit Use and Disclosure of Sensitive Personal InformationSubject to certain exceptions, you may have the right to limit our use and disclosure of your sensitive personal information.
Right to Non-DiscriminationYou have the right not to be discriminated against by us for choosing to exercise your rights under the CCPA.
Other Rights: Notice to California ConsumersYou have other rights under California’s “Shine the Light” law. California Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. We do not disclose personal information to third parties for those third parties’ direct marketing purposes.
How to Exercise Your California Privacy RightsIf you wish to exercise your right to know, access specific pieces of personal information we have about you, delete or correct inaccuracies in your personal information, please submit a request to us by contacting us at
ecomlook@ecomlook.com.
To make a request to opt-out of the processing of your personal data for purposes of targeted advertising, use this
form.
Information for Authorized AgentsYou can authorize a person (“
Authorized Agent”) to exercise your California privacy rights on your behalf. To submit a request to ecomlook AI Labs on behalf of another person as an Authorized Agent, please submit a request to us by contacting us at
ecomlook@ecomlook.com.
Verifying Your RequestsWe only respond to your requests to know, access the specific pieces of personal information we have about you, delete and correct inaccurate personal information when we can verify that you are a California resident exercising your rights regarding your personal information.
We may need to ask you for personal information to verify your request so we can match it to the personal information we already have about you. We may also need to obtain additional information about you that we do not already have. If you provide us with new personal information that we do not already have about you, we will use it solely for the purpose of verifying your request. We will let you know via email if we need more information from you to verify your request. Please reply to our requests promptly.
We will communicate with you about your requests via email. We will use the email address you provided when submitting your request.
If we cannot verify your identity, we will let you know.Responding To Your RequestsWe aim to promptly verify and respond to your requests within 45 days of receipt but may require a total of up to 90 days to respond to your requests. If we require additional time beyond the initial 45 days after we receive your request, we will let you know within the first 45 days.
We do not ordinarily charge a fee for our response to your requests. However, we may do so to the extent your request(s) are excessive, repetitive, or manifestly unfounded. If we determine that charging a fee is warranted, we will let you know and will provide you with an estimate of the associated costs of responding to your request(s).
If we determine that we cannot or will not take the action that you requested, we will let you know. We will inform you of our reasons for not taking action and any rights you may have to appeal the decision.
Unless you tell us that you would like to receive a response via postal mail, we will respond to you via email regarding your requests to know and to access the specific pieces of personal information we have about you. We will contact you at the email address you provided when submitting your request(s). If you would like to receive responses to a request to know or access personal information via postal mail rather than email, please let us know when submitting your request(s).
LimitationsWe are only required to respond to certain requests twice in any twelve-month period. We are not required to provide you access to specific pieces of personal information more than twice in any twelve-month period. Similarly, we are not required to comply with your “requests to know” more than twice in any twelve-month period.
Changes to Our California Privacy NoticeFrom time to time, ecomlook AI Labs may update or revise this California Privacy Notice. If there are changes to the terms of this California Privacy Notice, documents containing the revised policy on the relevant App(s) will be updated.
How to Contact UsIf you have any questions or concerns about this California Privacy Notice, please contact us at
ecomlook@ecomlook.com.